TERMS AND CONDITIONS

Name of the Offer

Namaste India’s Ghee Cashback Offer (“Offer”)

Organizing Entity

This Offer is being organized by NIF Private Limited having its registered office at 119-121 (Part), Block P&T, Fazal Ganj, Kanpur, U.P. – 208012 (“NIFPL”).

NIFPL has appointed Razor Pay Technologies Private Limited as their Payment Processing Partner (“Razor Pay”)

About the Offer

These Terms and Conditions apply to the Offer, under which customers purchasing select NIFPL products — namely, Namaste India Desi Ghee, (“Product”), shall be entitled to receive an assured cashback (“Cashback”) as minimum cashback amount, INR 31/- (for and maximum cashback amount, e.g. INR 1,100/- per eligible purchase.

The Cashback shall be provided directly by Razor Pay.

This Offer is subject to the Terms and Conditions stated herein.

Please Note: Products without this Offer are also available in the market. NIF disclaims any liability arising out of or in connection with this Offer or its non-availability, to the fullest extent permitted by law.

Offer Period

The validity of the Offer is mentioned on the product i.e. Namaste India Desi Ghee Pack. Cashback (as defined below) must be redeemed within this period to be eligible (“Offer Period”).

Voucher/coupon codes shall be valid for redemption for 120 (one hundred and twenty) days from the date specified on the pack/code (“Code Validity Period”)

Requests for Cashback made after expiry of the applicable Code Validity Period or after the Offer Period, whichever is earlier, will not be credited.
NIFPL and Razor Pay shall not be liable for late or misdirected requests for Reward.

Brand

The Offer promotes the Products under the brand “Namaste India”.

Eligibility for Participants

This Offer is open only to individuals who are residents of India and 18 years of age or older.

The Offer is not open to employees of NIFPL or Razor Pay, government officials, political figures, politically affiliated entities, their immediate families, or anyone professionally connected with this Offer.

“Participant(s)” shall mean any individual who meets the eligibility criteria and requests for a Reward in accordance with these Terms and Conditions.

Territory

The Offer is valid pan India, except for the state of Tamil Nadu.

Agreement to Terms

By entering this Offer, the Participant agrees to abide by these terms, conditions and decisions of NIFPL. NIFPL reserves the right to refuse, delete, withdraw, or disqualify any Participant at its sole discretion, without assigning any reason whatsoever.

How to Enter

Participants must purchase the promotional pack of the Product(s). Each eligible pack contains a Cashback voucher code inside the pack.

Participants must scan the QR Code available on the Product and visit the promotional website, complete the registration by providing required details including UPI ID/ Amazon Pay/ bank details, and enter the voucher code.

The denomination of the Cashback will be revealed post successful registration.

The Cashback shall be transferred to the registered UPI ID, Amazon Pay or bank account.

Offer Mechanism

Participants must ensure correct submission of details. Any incorrect, incomplete, or false requests may result in disqualification.

Each Participant is eligible to redeem the Offer a maximum of 1 (one) time per mobile number per week, subject to an overall maximum of 2 (two) redemptions per calendar month, and a maximum of 8 (eight) redemptions in total during the Offer Period.

Razor Pay, with the written approval of NIFPL, reserves the right to restrict Cashback for any account with suspicious behaviour or invalid details, and to refuse Cashback transactions deemed fraudulent.

Cashback redemption is subject to applicable taxes.

In the event of any fraud detection, NIFPL reserve the right to modify, change, discontinue, terminate, or withdraw the Offer at any time during the Offer Period.

NIFPL shall not be liable for any claim related to the redemption of Cashback or transaction issues

Cashback

Unique codes shall be printed inside the carton flap of each Product and shall be delivered in monthly batches.

The assured Cashback will be available in following manner:

• For Desi Ghee (900 ml and ₹499 pack): Minimum cashback of ₹51/- and Maximum ₹1100/-
• For Desi Ghee (450 ml and ₹250 pack): Minimum cashback of ₹31/- and Maximum ₹1100/-

Each Participant is eligible to redeem the Offer a maximum of 1 (one) time per mobile number per week, subject to an overall maximum of 2 (two) redemptions per calendar month, and a maximum of 8 (eight) redemptions in total during the Offer Period.

Acknowledgement & Disposal of Participation

Requests for Cashback may not be acknowledged and may be destroyed after the Offer Period at the sole discretion of NIFPL. No communication will be entertained regarding requests post the closure of the Offer.

Responsibility of Participant

Participants are required to conduct themselves in full compliance with all applicable laws and regulations at all times.

In case of cash rewards applicable TDS shall be deducted from the Cashback amount before being credited to Winner’s account. In case of non-cash rewards, the Winner shall be bound in order to be eligible to receive the rewards so won, to deposit the applicable amount of taxes/TDS to NIFPL.

Each Participants is solely responsible for any and all taxes, fees, or other expenses that may arise in connection with the receipt, use, or enjoyment of the Rewards (if any). NIFPL assumes no responsibility for any such obligations.

Delivery of Cashback

Cashback will be credited to the provided UPI ID, Amazon Pay or bank account post successful registration of the voucher code on the NIFPL reward website.

The Cashback will be processed to the UPI ID linked to the mobile number received from the payment gateway partner. No change in mobile number will be permitted once the booking request is submitted, and Cashback will not be issued to any alternate mobile number or UPI ID.

NIFPL and Razor Pay are not responsible for any incorrect UPI details / bank details provided by the Participants.

Bank Account

Participants must provide UPI linked bank account or mobile number details while registering only in cases to avail Cashback rewards.

Rights including Intellectual Property Rights in Participation, feedback and data of Participants and Offer.

1. The Participant hereby irrevocably assigns, transfers, and conveys to NIFPL and its group companies, without limitation and for the full term of protection (including any extensions or renewals), all rights, title, and interest, including all intellectual property rights, in and to any and all materials, content, or requests submitted in connection with the Offer (including but not limited to name, age, ID Proof, statements, or any other content, collectively, the “Submissions”) with no entitlement to compensation.

2. The Participant hereby further agrees and undertakes to do any and all acts and execute any and all documents in such manner and at such locations as may be required by NIFPL in its sole discretion in order to secure, protect, perfect or enforce any of NIFPL’s rights in the Submissions, pursuant to this Offer and/or Terms and Conditions contained herein.

3. NIFPL and its group companies shall have the unrestricted right, but not the obligation to use, broadcast, publish, display or otherwise make public the Participant’s details and Submissions on its websites, platforms and through any and all modes, media and formats, whether now known or hereafter developed, as determined by NIFPL in sole its discretion.

4. The Participants further relinquish their rights to make any claims or raise any dispute regarding use of their Submissions.

Modification

NIFPL reserves the right to modify or cancel the Offer at any time without prior notice to the Participants.

Use of Submissions for Promotional Purposes

The Participants grant NIFPL and its group companies a royalty-free, worldwide, perpetual, irrevocable, non-exclusive license to use their Submissions for any purposes including but not limited to advertising and promotional purposes in any media worldwide.

NIFPL’s Rights of Editing requests for Rewards

NIFPL reserves the right to edit, alter, or modify the requests for Rewards to ensure compliance with technical specifications and applicable laws.

Social Media Disclaimer

The Offer is not sponsored, endorsed, associated or administered by Instagram, Facebook or any other social media platforms (“Platforms”). Participants irrevocably release and discharge the Platforms from any liability, claims, demands, or cause of action arising out of or in connection with the Offer. All information and materials submitted by the Participants in connection with the Offer are provided solely to NIFPL and not to the Platforms. Participants acknowledge and agree that the Platforms bear no responsibility or liability whatsoever with respect to the administration, conduct, or fulfillment of the Offer.

Application / Platform Disclaimer

The use of any Application / Platform’s name in these Terms and Conditions is only for the purpose of explaining the Terms and Conditions hereof, and does not in any manner confer, assign, or transfer or associate the trademarks or other rights of such payment Application / Platform.

There is no principal agency, joint venture, associate, or any other relationship between the NIFPL and the Application / Platform Voucher, except that both entities have a principal-to-principal relationship.

Agency Role and Liability Exclusion

NIFPL or Razor Pay accepts no responsibility, financial or otherwise for the misuse of the Rewards and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning the quality/ availability of featured Offer.

Razor Pay and NIFPL, its clients, agents, and distributors cannot replace any lost, stolen or damaged Rewards and reserve the right to withdraw or amend any details and/or prices without notice.

Razor Pay will not be responsible for any incorrect entries made by the Participant on the promotional website. No change in details will be entertained once a redemption request has been submitted.

In no event shall the maximum liability of Razor Pay exceed the value of the applicable voucher/Reward.

Razor Pay is acting as an executing agency for this cashback vouchers and holds no legal and financial liability on unclaimed offers, incentives, Rewards, etc. beyond the applicable Offer Period.

Razor Pay reserves the right to restrict Cashback for any account with suspicious behaviour or invalid details/credentials, and may request documents to verify a Participant’s identity.

Personal Data Protection

Personal data provided by Participants will be collected and processed solely for the purpose of administering the Offer and conducting related promotional activities. Participants shall have the right to request access to, correction of, or deletion of their personal data at any time. Participants hereby agree, acknowledge and consent to NIFPL engaging third-party service providers to process personal data strictly for the purpose of managing and promoting the Offer. NIFPL reserves the right to verify the Participant’s data at any time. The use of Submissions and associated personal data for promotional activities by NIFPL does not constitute a breach of confidentiality. By submitting any information required as part of their participation into the Offer, participants agree to their information being held and processed to the fullest extent permissible as per applicable laws.

Intellectual Property

All intellectual property rights in and to the Offer, its content, and all related materials are and shall remain the exclusive property of NIFPL and/or its group companies. Participation in the Offer does not grant Participants any rights in or to such intellectual property, except as expressly set out in these Terms and Conditions.

Offer Advertising

Offer advertising and marketing may be done on appropriate Platforms determined by NIFPL.

Prohibited Actions and Disqualification

Use of automated systems or tools to participate in the Offer is strictly prohibited. Any attempt to enter the Offer using such automated means may lead to disqualification of the Participant.

NIFPL reserves the right to disqualify any Participant if their actions or information they provide are found to be non-compliant with these Terms and Conditions. To maintain the integrity of the Offer, NIFPL may take necessary actions to protect against fraudulent or invalid claims and requests.

Offer Modification and Termination

NIFPL reserves the right at its sole discretion, to modify, suspend, cancel, or terminate the Offer at any time, including in the event of unforeseen circumstances. If any issues arise that affect the integrity or proper conduct of the Offer, NIFPL may, in its sole discretion, determine Winners of 1-gm Gold Cint based on eligible Winners of Cashback up to the date of such action.

This Offer is subject to promotional availability, is not for sale and applicable government regulations.

Indemnity

Participants hereby release and hold harmless NIFPL from any claims, liabilities, losses, or damages arising out of or related to their participation in the Offer or the acceptance or use of any Rewards. NIFPL assumes no responsibility for any issues arising from Entries, technical failures, network issues, errors in the administration of the Offer, or Participant’s information. Participants further agree to indemnify and hold harmless NIFPL against any claims, demands, or actions arising from or related to their participation.

Force Majeure

NIFPL shall not be liable for cancellation, postponement or modification of the Offer due to events beyond its reasonable control including natural disasters, pandemics, government restrictions, etc.

Language Precedence

In case of conflict between English and any translated version of these Terms, the English version shall prevail.

Limitation of Liability

NIFPL and Razor Pay shall not be liable for any issues arising from indirect or consequential damages, illegitimate entries, technical failures, errors, or changes in contact information of the Participants. Further, NIFPL and Razor Pay shall not be responsible for any failure to supply Rewards resulting from circumstances beyond its control and for reasons not attributable to NIFPL and Razor Pay. Additionally, NIFPL and Razor Pay are not responsible for any loss or theft of the Rewards. In any event, NIFPL and Razor Pay’s maximum liability shall not exceed the value of the applicable Reward.

Governing Law

The Offer shall be governed by the laws of Indian, and the courts in Kanpur shall have exclusive jurisdiction to resolve any dispute arising from this Offer for any dispute with NIFPL and the courts of Bangalore for Razor Pay. Participants hereby submit to the exclusive jurisdiction of courts in Kanpur, India for any dispute with NIFPL and the courts of Bangalore, India for Razor Pay.

Survival

Notwithstanding the conclusion or termination of the Offer, the provisions of these Terms and Conditions which by their nature are intended to survive, including but not limited to clauses relating to intellectual property rights, personal data usage, indemnity, limitation of liability, and governing law, shall continue in full force and effect.

Warning

Any attempt to deliberately damage the promotional website www.namasteindiarewards.razorpay.com or the information on the promotional website, to cause malicious damage or interference with the normal functioning of the promotional website, or to otherwise undermine the legitimate operation of this Offer may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, NIFPL and Razor Pay reserves the right to seek damages to the fullest extent permitted by law.

If the NIFPL and Razor Pay suffers loss or incurs any costs in connection with any breach of these T&Cs or any other legal obligation by an entrant, the entrant agrees to indemnify NIFPL and Razor Pay for those losses, damages, and costs.

Contact for Queries

For any Offer-related queries, Participants may write to NIFPL at crm@nirpl.com. or can call at toll free no. 1800 123 0800 and for cashback related queries, email at giftcards support@razorpay.com

No queries, claims, dispute, complaints, or grievances pertaining to the Offer shall be entertained from the date of the closure of the Offer Period.