TERMS & CONDITIONS

DELIVERY POLICY

• We are Namaste India, promise to deliver the product on scheduled delivery frame at your door step.
• We update the real time delivery status and inform you through the email, massages instantly.
• We will be happy to assist you and promise to arrange the delivery of product timely with better services.
• The product will be delivered at your shipping address as we have multiple shipping address option.
• In shipping address, pin code, full address and active contact number should be mention for smooth delivery.
• Once we receive the order, your placed order will be process next day and will be handed over to courier party.
• Once courier party receives the parcel, a Email/massage will be received by you with tracking number.
• You can track the product through the visit of courier party’s website or through the Namaste India’s website.

ORDER CANCELLATION POLICY

• If you do not want the order with any reason, you can cancel the order by visiting the website.
• We will accept the cancelled request and will not forward to dispatch department.
• You will be informed through the message/email for cancelled order and forwarded for refund if the payment is made in advance.
• In case of technical and product unavailability issue, Namaste India has the right of cancellation and for this activity we will inform you through the message/ Email

REFUND POLICY

• Namaste India supplies the product after checking & verifying of product before dispatching.
• Namaste India will refund the amount in case of complete order cancellation only.
• If the complete order is cancelled by customer before delivery of product, the process of refund will go through the internal process that will take 2-3 working days.
• Once the refund process is approved, the request will be forwarded to your bank and the amount will be reflected in your account within 7 working days.

RETURN POLICY

• Namaste India supplies the product after checking & verifying the product before dispatching, we will not entertain return request.
• We will accept the return request for damage received product, leakage received product only.
• If you receive the damage/leakage product during the delivery, please do not accept the goods and raise the request for return with return remark.
• If you find the damage/ leakage product after delivery, please inform us within 2 hours immediately and after this we may not accept the request.